Play for fun. Play responsibly. We're here to help.
At Polaris Prize Lottery, we believe that playing the lottery should be fun, entertaining, and a positive experience. We are committed to promoting responsible gaming and providing tools and resources to help you play within your means.
We provide tools to help you manage your play and set personal limits.
Strict 18+ enforcement with ID verification required for all players.
Access to professional help, counseling, and support organizations.
Clear information about odds, risks, and healthy gaming habits.
Responsible gaming means:
Remember: Lottery games are games of chance. The outcome is random and cannot be predicted or controlled. Play for fun, not for financial gain.
Problem gambling can affect anyone. Be aware of these warning signs:
Answer these questions honestly to assess your gaming habits:
1. Have you spent more money on lottery games than you intended?
2. Do you feel the need to play with increasing amounts of money?
3. Have you tried to cut back on gaming but couldn't?
4. Do you feel restless or irritable when trying to reduce gaming?
5. Have you lied to family or friends about your gaming?
6. Has gaming caused problems in your relationships or work?
7. Do you play to escape problems or negative feelings?
8. Have you tried to win back losses by gaming more?
If you answered "yes" to 2 or more questions, you may be at risk for problem gambling. Please seek help from the resources listed below.
We provide several tools to help you maintain control over your gaming:
Set daily, weekly, or monthly limits on how much you can deposit into your account.
Limit how much you can spend on lottery tickets per day, week, or month.
Set limits on how long you can play in a single session or per day.
Receive regular reminders about how long you've been playing and how much you've spent.
Temporarily suspend your account for a cooling-off period.
Exclude yourself from playing for a minimum of 6 months up to permanent exclusion.
How to Set Up Tools: Log into your account, go to "Account Settings" → "Responsible Gaming Tools" and configure your preferences. All tools are free to use and can help you stay in control.
If you or someone you know has a gambling problem, help is available. These organizations provide free, confidential support:
1-866-531-2600
Available: 24/7, 365 days a year
Services:
Free, confidential, and anonymous
1-866-531-2600
Free, confidential health services information for people experiencing problems with gambling, drugs, alcohol, or mental health.
Services:
Fellowship of men and women who share their experience, strength, and hope to solve their common problem and help others recover.
Find a meeting near you or join online meetings.
Support group for family members and friends affected by someone else's gambling problem.
1-800-463-2338
Canada's largest mental health and addiction teaching hospital. Provides treatment, research, and education.
Additional resources by province:
If you're concerned about a friend or family member's gaming habits:
Look for behavioral changes, financial problems, relationship issues, or emotional distress.
Have a calm, private conversation when the person is not gaming and both of you can talk without interruption.
Use "I" statements: "I'm worried about..." or "I've noticed..." Avoid blame and judgment.
Let them share their feelings and experiences. Don't interrupt or criticize.
Share information about available resources and offer to help them seek professional support.
Supporting someone with a gambling problem can be stressful. Seek support for yourself through Gam-Anon or counseling.
Important: Don't lend money, cover debts, or enable their gambling. Set boundaries and encourage professional help.
It's important to understand that lottery games are games of chance with long odds:
| Game | Prize | Odds |
|---|---|---|
| Lotto 6/49 | Jackpot (6/6 match) | 1 in 13,983,816 |
| Lotto 6/49 | 5/6 + Bonus | 1 in 2,330,636 |
| Lotto Max | Jackpot (7/7 match) | 1 in 33,294,800 |
| Daily Grand | $1,000/day for life | 1 in 13,348,188 |
We take underage gambling seriously:
Parents: Keep your login credentials secure. Monitor your credit cards and devices. Talk to your children about the risks of gambling.
The first step is recognizing there may be a problem. Call the Problem Gambling Helpline at 1-866-531-2600 for free, confidential support. You can also use our self-exclusion tool to take a break.
No. Self-exclusion cannot be reversed during the exclusion period. This is to protect you from impulsive decisions. The minimum period is 6 months.
Yes. Using responsible gaming tools is completely confidential. No one else will be notified if you set limits or take a break.
Be honest and open. Acknowledge the problem and share your plan to get help. Consider family counseling or support groups like Gam-Anon for family members.
Seeking help will never negatively affect your account. We support and encourage responsible gaming. You can continue to play responsibly with limits in place.
If you have questions about responsible gaming or need assistance:
1-866-765-2747
Available 24/7Available on our website
Instant support 24/7